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Frequently asked questions
- 01
All maintenance, road tax and legal Commercial Insurance are included Accessories: All bikes will have a phone holder included! For all 2B/2A Vespas, we include a helmet under the seat as standard.
- 02
Fuss-Free pick up at convenient Multi Story Carpark location near MRTs
Renters will be given access to pick up their bikes 24/7 using our remote access technology. This is after the booking contract and payment has been completed!
(More detailed information will be given upon booking confirmation).
*Please do note that booking after 10pm, might only have the key code generated after 8am the next day. Once the instruction to access the key is given, the pickup and drop off can be done 24/7.
- 03
Our insurance covers any age!
We pride ourselves to find the most cost-efficient manner to deal with accidents as we understand it is not a pleasant experience. To date, we have yet to claim the insurance on our bikes after more than 5 years in operation and we intend to continue that streak!
We do so by investing in good quality tyres (Michelin, Pirelli) to give maximum grip for all our bikes.
However, in the event of a total loss of vehicle /& hitting a third party, the maximum excess amount are as follows for each Own Damage and 3rd Party Liability accident repairs claims:
$3,000 SGD Excess is applicable for riders who are 22 years old (or older) and with minimum 2 years driving experience,
$4,500 SGD Excess is applicable for riders who are 21 years old (or older) and with minimum 1 year driving experience,
$8,000 SGD Excess is applicable for any riders who is below 21 years old or with less than 1 year driving experience, or any class 2 bike rental rental
As Always, we seek to keep this excess to a minimum to enable trust with our insurance and our customers.
- 04
We have 2 easy way of booking
1. Automated Website Booking (<10 minutes)
i) Head to https://motormoments.booqable.shop
ii) Input your date to check on availability
iii) Accept our contract terms and complete the payment (CC or Debit Card)
iv) Go to Email to access the link to furnish your details for verification
v) Receive access to your bike as well as the pickup location!
vi) Head over anytime you wish to pick up your bike!
2. Manual Whatsapp Booking Process
i) Hit us up on WhatsApp via https://wa.me/6589277858
ii) Let us know a) bike you're keen on b) which date to start c) How long
iii) Confirmation of ii.
iv) Filling up and signing of contract form & completing payment (pay now)
v) Receive access to your bike as well as the pickup location!
vi) Head over anytime you wish to pick up your bike!
- 05
Yes! Only available for Vespa and Ducati.
Unavailable for RXZ. This is due to the high robbery rate that puts the renters at risk of liable for any loss of the vehicle. We apologise for this!